Last Updated: 2026-03-01

Welcome to hagasouvenir.se (”we,” ”us,” or ”our”). By accessing or using our website, you agree to be bound by the following Terms and Conditions. Please review them carefully.

1. General

These Terms and Conditions apply to all users of our website. By accessing or using any part of the site, you agree to be bound by these Terms.

2. Products and Services

* Product Range: We offer a variety of products, including fika items, Dalahorses, posters, kitchen items, home decorations, Christmas products, fridge magnets, key rings, and pride and rainbow products.

* Availability: All products are subject to availability, and we reserve the right to discontinue or change any product at any time without notice.

* Product Descriptions: We strive to ensure that product descriptions are accurate. However, we do not guarantee that descriptions, images, or other content are accurate, complete, or error-free.

3. Orders and Payments

* Pricing: All prices are listed in  swedish krona you can use currency switcher to see in preferred currency. Prices and may change without prior notice.

* Payment: Payment is required at the time of placing an order. We accept various payment gateways 

* Order Confirmation: We reserve the right to refuse or cancel orders at our discretion. If your payment has been processed and your order is canceled, we will issue a refund.

4. Shipping and Delivery

* Shipping Locations: We ship to worldwide. Shipping costs are calculated at checkout.

* Delivery Times: Orders within Sweden are normally delivered within 1–5 business days after payment has been received. International orders are normally delivered within 5–12 business days after payment has been received, depending on the destination country.

* Shipping Issues: We are not responsible for delays or issues caused by third-party shipping providers.

5. Returns and Refunds

* Return Policy: If you’re not satisfied with your purchase, you may return it within 14 days of receipt. Items must be returned in their original condition and packaging.

* Return Process: To make a return, you must contact Haga Souvenir at info@hagasouvenir.se within 14 days of receipt and receive approval and return instructions before sending anything back.

* Return Shipping: Return shipping costs are the responsibility of the customer unless the product is defective or we made an error with your order.

6. Intellectual Property

All content on our website, including text, images, graphics, and logos, is the property of hagasouvenir.se  and is protected by copyright and intellectual property laws. Unauthorized use of any content from our site is strictly prohibited.

7. Limitation of Liability

* Limited Liability: We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

* Maximum Liability: Our maximum liability to you is limited to the purchase price of the product in question.

8. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Sweden. Any disputes will be resolved exclusively in the courts of Gothenburg, Sweden.

9. Changes to These Terms

We may update these Terms and Conditions from time to time. Any changes will be posted on this page with an updated date. Your continued use of the website after changes have been posted constitutes your acceptance of the new Terms.

10. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at info@hagasouvenir.se