1. Information We Collect
We collect various types of information to provide and improve the services we offer you, including:
1.1 Personal Information:
* When you make a purchase or attempt to make a purchase on our Site, we collect personal information such as:
* Full Name
* Billing and Delivery Address
* Payment details (e.g., credit card numbers)
* Email address
* Phone number
1.2 Information Collected Automatically:
* We automatically collect certain information when you visit our Site, including:
* IP address
* Browser type and version
* Device Information
* Time Zone and Language Preferences
* Cookies and tracking technologies to understand how you interact with our Site (see Section 6).
1.3 Transaction Information:
* Details of your transactions and purchase history.
1.4 Communication Data:
* Records of your communication with us, such as enquiries, support requests or any feedback you have provided.
2. How We Use Your Information
We use the information we collect for the following purposes:
2.1 To fulfil orders:
* Processing and delivering your purchases, including sending confirmation emails, processing payments and arranging delivery.
2.2 Customer Support:
* To respond to your enquiries, provide assistance, or deal with any disputes or complaints.
2.3 Marketing and Promotions:
* With your consent, we may use your email address to send promotional offers, newsletters and updates about new products or services. You can opt out of marketing communications at any time.
2.4 Site Improvement:
* Analysing data and usage patterns to improve our website, user experience and services.
2.5 Legal and Compliance:
* To comply with legal obligations, including record-keeping, fraud prevention and ensuring compliance with relevant regulations.
3. Sharing of Information
We do not sell, rent or exchange your personal information with third parties. However, we may share your information with trusted third parties in the following circumstances:
3.1 Service Providers:
* We use third-party service providers to assist with certain aspects of our business operations, including payment processing, order fulfilment and email communications.
3.2 Legal Requirements:
* We may disclose your personal information where required by law, to comply with legal proceedings, or to protect our rights, property or safety.
3.3 Business Transfers:
* In the event of a merger, acquisition or sale of assets, your personal information may be transferred as part of the business transaction.
4. Data Retention
We retain your personal information only for as long as is necessary to fulfil the purposes for which it was collected, to comply with legal obligations, to resolve disputes and to enforce agreements. After that, we will either delete or anonymise your data, unless a longer retention period is required by law.
5. Your Rights
You have the following rights in relation to your personal data:
* Access: You can request access to the personal information we hold about you.
* Correction: You can ask us to correct any inaccuracies or incomplete data.
* Deletion: You may request that we delete your personal information, subject to certain legal exceptions.
* Opt-out: You can opt out of marketing communications at any time by clicking the “unsubscribe” link in our emails or by contacting us directly.
* Data Portability: In some cases, you may request that we provide your information in a structured, machine-readable format.
To exercise any of these rights, please contact us at [Insert Contact Information].
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve your experience on our website. Cookies are small text files stored on your device that help us understand how you interact with the website. You can manage cookies via your browser settings and choose to block or delete them, but doing so may affect your user experience.
For further details, please see our [Cookie Policy] (where applicable).
7. Data Security
We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, use or disclosure. However, no method of transmission over the internet or electronic storage is entirely secure, so we cannot guarantee absolute security.
8. International Data Transfers
If you are accessing our Site from outside the country where our servers are located, please be aware that your information may be transferred internationally. By providing your information to us, you consent to this transfer and processing in accordance with this Privacy Policy.
9. Children’s Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware of such data, we will take steps to delete it.
10. Changes to this Privacy Policy
We reserve the right to update or amend this Privacy Policy at any time. Any changes will be posted on this page with a revised “Effective Date”. We encourage you to review this Privacy Policy from time to time for any updates.
11. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
Haga Souvenir
Email: info@hagasouvenir.se
Telephone: +46739098888
Postal Address: Little Things Gbg Ab
Haga Nygata 18, 41301 Gothenburg, Sweden
SE
EN
DE