Within Sweden:

Delivery Time: Orders within Sweden are normally delivered within 1–5 business days after payment has been received.
Shipping Methods: Multiple shipping options may be available, including standard and express shipping.
Shipping Costs: Costs vary depending on the shipping method and the size and weight of the package. Orders above a certain amount may qualify for free shipping.
Tracking: Customers receive tracking information via email once the order has been dispatched.

Outside of Sweden:

Delivery Time: International orders are normally delivered within 5–12 business days after payment has been received, depending on the destination country.
Shipping Methods: Options may include international standard and express shipping.
Shipping Costs: These are calculated based on the destination, and the size and weight of the package. Free shipping might not be available for international orders.
Customs and Duties: Customers are responsible for any additional customs fees, duties, or taxes required by their country.
Return Policy for Haga Souvenir

Return Period: Customers can return items within 14 days of receipt.
Condition of Items: Items must be returned in their original condition, unused, and with all tags and packaging intact.
Process:
Before sending any return, customers must contact us at info@hagasouvenir.se within 14 days of receipt and receive our approval and return instructions.
Fill out the return form included with the order or download it from the website.
Pack the item securely and include the return form.
Ship the package to the provided return address.
Refunds: Refunds are processed within 14 days of receiving the returned items. The refund will be issued to the original payment method.
Return Shipping Costs: Customers are typically responsible for the cost of return shipping unless the return is due to a defect or error by Haga Souvenir.
Exchanges: If customers wish to exchange an item, they should follow the return process and place a new order for the desired item.
For the most accurate and updated information, it is recommended to visit the Haga Souvenir website or contact their customer service directly.